1. Terms of Use
1.1. Acceptable Use
This Site provides information about the digital marketing services offered by TN Digital Media ("we," "us," or "our"). You agree to use this Site only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Site.
Prohibited behavior includes:
- Using the Site for any fraudulent or unlawful purpose.
- Transmitting any data, sending, or uploading any material that contains viruses, Trojan horses, worms, or other harmful programs.
- Attempting to gain unauthorized access to our Site, the server on which our Site is stored, or any server, computer, or database connected to our Site.
- Misrepresenting your identity or affiliation with any person or entity.
We reserve the right to suspend or terminate your access for any violation of these terms.
1.2. Intellectual Property
All content on this Site—including but not limited to text, graphics, logos, images, case studies, audio clips, video clips, and software—is the property of TN Digital Media or its content suppliers and is protected by international copyright and intellectual property laws. You are granted a limited license to access this content for personal, non-commercial use only. Any other use without our express prior written permission is strictly prohibited.
1.3. Disclaimers and Limitation of Liability
The information on this Site is for general informational purposes only. It is not a promise or guarantee of future results. All professional services are governed by a separate, signed client agreement.
THE SITE IS PROVIDED "AS IS" AND "AS AVAILABLE." WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE SITE'S OPERATION OR THE INFORMATION, CONTENT, OR MATERIALS INCLUDED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL TN DIGITAL MEDIA, ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF, OR INABILITY TO USE, THE SITE.
1.4. Third-Party Links
Our Site may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of these sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.
1.5. Governing Law
These terms are governed by and construed in accordance with the laws of the State of Delaware, USA. Any disputes relating to these terms will be subject to the exclusive jurisdiction of the state and federal courts located in New Castle County, Delaware.
2. Privacy Policy
2.1. Information We Collect
We collect information to provide and improve our services. The types of information we collect include:
- Personal Information You Provide: Name, email address, phone number, company name, and messages submitted through our contact forms.
- Usage and Technical Data: Your IP address, browser type, device information, operating system, referring URLs, pages visited, and timestamps, collected automatically.
- Cookie and Tracking Data: Data collected via cookies, pixels, and similar technologies. See our Cookie Policy section below for details.
2.2. How We Use Your Information
Your information is used to:
- Operate, maintain, and improve our Site.
- Respond to your inquiries and communicate with you about our services.
- Analyze website usage to enhance user experience.
- Conduct marketing and remarketing activities in compliance with applicable laws.
- Prevent fraud, enforce our terms, and meet legal obligations.
2.3. Data Sharing and Disclosure
We do not sell your personal information. We may share it with:
- Service Providers: Third-party vendors for web hosting, analytics (e.g., Google Analytics), advertising (e.g., Google Ads, Meta Ads), and CRM systems. They are contractually bound to protect your data.
- Legal Compliance: We may disclose information if required by law, subpoena, or other legal process.
- Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred.
2.4. International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. If you are located in the European Economic Area (EEA), please be aware that we transfer your data, including personal data, to the United States. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy by using appropriate safeguards, such as Standard Contractual Clauses.
2.5. Data Processing on Behalf of Clients
When providing digital marketing services to our clients, we may act as a "Data Processor" for personal information they control. In such cases, we process data solely on the client's instructions and in accordance with our client agreements and a formal Data Processing Addendum (DPA). We implement robust technical and organizational measures to protect this data.
2.6. Your Data Rights
Depending on your location (e.g., EEA, UK, California), you may have rights to:
- Access: Request a copy of your personal data.
- Rectification: Request correction of inaccurate data.
- Erasure: Request deletion of your data, subject to legal exceptions.
- Opt-Out: Opt-out of marketing communications and the "sale" or "sharing" of your data for targeted advertising.
To exercise these rights, please contact us at hello@tndigital.media. We will verify your request and respond within the legally required timeframe.
2.7. Information for European Union (EU) Users (GDPR)
Lawful Basis for Processing
If you are in the EU, we process your personal data on the following lawful bases:
- Your Consent: Where you have given us explicit consent to process your data for a specific purpose.
- Contractual Necessity: To fulfill our contractual obligations to you or to take steps at your request before entering into a contract.
- Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party), and your interests and fundamental rights do not override those interests.
- Legal Obligation: To comply with a legal or regulatory obligation.
Your Rights Under GDPR
In addition to the rights listed above, the GDPR grants you the following specific rights:
- The right to restrict processing: You have the right to request the restriction of processing your personal data.
- The right to data portability: You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
- The right to object: You have the right to object to our processing of your personal data.
- Rights in relation to automated decision making and profiling: You have the right not to be subject to a decision based solely on automated processing.
You also have the right to lodge a complaint with a data protection authority about our collection and use of your personal data. For more information, please contact your local data protection authority in the EEA.
2.8. Data Security and Retention
We use reasonable security measures to protect your information. However, no internet transmission is 100% secure. We retain data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.
2.9. Children's Privacy
Our Site is not intended for individuals under 16. We do not knowingly collect personal data from children.
2.10. "Do Not Track" Signals
Some web browsers may transmit "Do Not Track" (DNT) signals. Because there is no industry standard for responding to DNT signals, our website does not currently alter its practices when it receives one.
3. Cookie Policy
3.1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help the site function, remember your preferences, and provide analytics and advertising data. By using our Site, you consent to the use of cookies as described here, which you can manage via your browser or a consent banner.
3.2. Types of Cookies We Use
- Strictly Necessary Cookies: Essential for the Site's operation (e.g., security, network management). They cannot be disabled.
- Performance & Analytics Cookies: Help us understand how visitors interact with our Site by collecting anonymous data. We use this to improve our services.
- Example: Google Analytics
- Functionality Cookies: Remember choices you make (like language or region) to provide a more personalized experience.
- Marketing & Advertising Cookies: Used to track your online activity to deliver more relevant advertising. These may be set by us or third-party ad networks.
- Examples: Google Ads Pixel, Meta (Facebook) Pixel, LinkedIn Insight Tag
3.3. Managing Cookies
You can control and manage cookies through your web browser's settings. Please note that disabling or blocking cookies may negatively impact your experience and prevent parts of our Site from functioning correctly.
4. General Provisions
4.1. Changes to These Policies
We reserve the right to modify these policies at any time. We will notify you of changes by updating the "Last Updated" date at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the new terms.
4.2. Contact Us
If you have any questions about these Legal Policies, please contact us:
Email: hello@tndigital.media